Frequently asked questions

 Is this a physical product?

By default, you receive a digital file. You can choose to upgrade your order to a printed version on a gallery wrapped canvas or a canvas with a shadow box frame, available in black or white. If no print option is selected, only the digital artwork will be delivered.

 How is the artwork created?

Each artwork is created using digital artistry and refined manually through a consistent studio process. It is based on your uploaded photo and produced in the exact style shown on this page, with a strong focus on a clean, polished result.

Will it look exactly like my photo?

This is a stylized artwork, not a realistic photo edit. Colors, textures, lighting, and composition are adapted to match the selected style, with the goal of creating a strong and polished artistic result rather than a literal copy.

Which photos work best?

For the best result, use a clear, high-quality photo with good lighting and a fully visible subject. Avoid dark, blurry, low-resolution images or photos with cropped or unclear subjects, as these will affect the final result.

Can I request changes or revisions?

Our refined studio process and clearly defined styles are designed to deliver a consistent, high-quality result from the start, closely matching the examples shown. Revisions are rarely needed, and if a result does not meet our quality standard, it may be reprocessed. Upload a good-quality photo and you can expect a clean, satisfying final result.

How long does delivery take?

Artwork is typically created within 48 hours and delivered digitally by email. If a printed option is selected, production starts after completion or approval and is then shipped, with delivery in Europe within 2–5 business days. Faster approval results in faster delivery.

Can I use the artwork for printing?

Yes. Your file is delivered in high resolution (typically 300 DPI) and is suitable for standard print sizes up to approximately 60 × 90 cm without quality loss. Larger formats are possible, but quality may vary depending on the original photo.

What if I’m not satisfied?

That would honestly surprise us. Thanks to our strong focus on quality, a controlled studio process, and clearly defined styles, issues are rare. We do recommend uploading a high-quality photo and reviewing the style carefully before ordering, as refunds are not offered once the artwork has been created.

Can I cancel my order?

Yes, cancellation is possible within 60 minutes of placing your order, as long as production has not yet started.